Frequently Asked Questions
Question 1:
What is the success rate of the new product upload function? If the upload fails, do we need to check in the Seller Center?
Answer: The system upload success rate was as high as 80%. In addition, a few products that failed to upload will also return to the system’s non uploaded page, and no products will be missed. You can use this function with confidence.
Question 2:
What are the conditions for using the holpapptry system?
Answer: As long as your Amazon Seller Center account has been upgraded to a professional seller, you can use our system.
Question 3:
If problems occur in the process of using the holapp try system, how should we feed back?
We have a dedicated seller support team. You can contact us through the contact us tool, and we will reply to you within 12 hours.
Question 4:
Does holpapptry need us to upload files to generate sales data?
No, holpapptry will automatically generate your sales data.
Question 5:
If users find that there is no advertised function after using it for a period of time, can they stop subscribing?
Answer: We have set up a free trial period of up to 90 days. During this period, if you find that our system cannot meet your needs, you can stop using it at any time. After more than 90 days, you can also choose to stop subscribing to our system. Finally, you only need to pay for more than 90 days.
Question 6:
Is the holpapptry system secure?
Our holpapptry system is absolutely safe, equipped with the function of restricting access by others, and will not disclose any personal information of you. You can use it with confidence.